We are looking for a 2nd level Customer Service agent who will provide technical support in PC and Microsoft environment into ou

Key Responsibilities:

 Provide technical support over the phone and via e-mail to corporate end users calling with IT- infrastructure problems who require assistance in using their systems or applications.

 Troubleshoot and correct technical problems

 Share information, collaborate on problem solving with colleagues

 Setup PCs, manage service and maintenance

 Follow guidelines in documentation and in ticketing system.

Requirements:

 Fluent English knowledge

 Administrator level IT knowledge

 Customer focused personality

 Excellent communication skills

Our offer:

 Multinational working environment

 Competitive salary and benefits package

 Training opportunities

Jelentkezés önéletrajzzal az allas@vitalcomp.hu e-mail címre!