Think of Apple, and elegant, minimalist product design comes to mind. But the less-glamorous unseen force behind the products is Apple's amazing ability to execute -- to coordinate things like hardware supply and distribution, software rollouts and updates, network functionality and availability, and forcing suppliers and partners to march in lock-step with the Cupertino giant. The launch of the original iPhone was a breathtaking feat of mastery. Here was Apple entering a crowded, complex and utterly new market. And it did so with what looked from the outside like grace and ease. In the year that followed, it has seemed like Apple could do no wrong.
Suddenly, it seems like Apple can't do anything right