Hátha érdekel valakit:
...
(02:59:14) Shawn: May I know if there is any physical damage on your device?
(02:59:43) Otto Radics: wear and tear, nothing special
(02:59:57) Otto Radics: a little dent at the bottom right part of the bezel
(03:00:51) Shawn: I see. Based on the order number you have provided, your device comes with a limited warranty of 2 years starting from Jul 15, 2016. However, this case of to your OnePlus device is not covered by our limited warranty, you will have to pay for the repair cost. But don't worry, once the issue is fixed, your limited warranty will continue. A repair report will be made available to you and you will have the option to agree or disagree.
(03:01:20) Otto Radics: why it isn't covered?
(03:03:00) Shawn: Because there is a wear and tear on the device and a little bent. Please know that the limited warranty does not cover (https://oneplus.net/uk/privacy-and-legal): 1. Defects or damage resulting from accidents, neglect, misuse or abnormal use; abnormal conditions or improper storage; exposure to liquid, moisture, dampness, sand, or dirt; unusual physical, electrical or electromechanical stress. 2. Scratches, dents and cosmetic damage, unless caused by OnePlus.
(03:04:57) Otto Radics: well, I don't want the scratches and dents repaired.
(03:05:21) Shawn: I truly understand that. However, we don't do partial repair.
...