In Vodafone Shared Services Budapest, we maximize value with everything we do, from Operational Excellence to Next Generation Services.
We operate with 1.500 colleagues in Budapest, coming from 32 different nationalities, supporting 22 countries and 150+ Vodafone Enterprise Customers around the world.
Join our team as:
Technical Advisor - Technical Pre-Sales - VOC0001WA
Enterprise Design, Delivery and Operations act as a trusted partner to Vodafone’s top customers and their account teams. Accountable for the execution of contractually committed operational activities, service improvement initiatives, hot-housing inmature services and service / concept design from sales ideas for new customer or new product
◾ Responsible for providing technical pre-sales support for non-complex and transactional business opportunities
◾ Accountable for designing and validating the solution design for these opportunities.
◾ This may either be by engaging directly with Sales and Bid teams for less complex solutions, or by working as part of a team under a senior Solution Authority in order to provide design support for complex solutions.
What you will do:
◾ Engage with customers on specific opportunities which are going to be typically Framework or repeatable solutions
◾ Escalate complex or non-standard opportunities
◾ Providing technical advice and support for transactional business requirements
◾ Undertake feasibility checks and design activity in order to validate solution delivery and provide cost inputs to commercial quotes
◾ Produce customer specific diagrams and supporting text for proposals, and produce appropriate design documentation to support orders
◾ Fluent English is a must
◾ Ability to undertake simple solution design in one or more of the following areas: ◦ Wide Area Network (WAN) services
◦ Unified Communications and Collaboration products
◦ Switching and routing technologies
◦ Mobile Data and Connectivity
◾ IT/Telecoms background and experience
◾ Basic technical knowledge in the theory of one or more of the following: ◦ IP Networking
◦ Voice Networking
◦ LAN Technology (Ethernet, WiFi)
◦ WAN Access Technology (xDSL, Ethernet, SDH)
◾ Excellent customer facing written and verbal communications skills
◾ Good problem solving capability, able to use innovation and initiative
◾ Able to work as part of team and adapt to meet change
◾ Opportunity to travel abroad (max 15 %)
◾ Opportunity to be a member of a growing, brand new team
◾ We provide working assets as laptop and mobile phone with Vodafone RED subscription
◾ Unravel your continuous process improvement mindset – new ideas are always listened to
◾ Internal coaching/mentoring culture
◾ Internal career opportunities
◾ Possibility to work from home (max 20 %)
◾Business Supporting Centres
◾IT Operation, Telecommunication
◾IT Support, Helpdesk
◾1-3 years professional experience
Required language level:
1087 Budapest, Hungária körút 40-44.
How to apply/ contact information: