Cognizant is a global leader in business and technology services and our Budapest centre provides near-shore IT Development, IT Infrastructure Services and BPO support for several of our global customers that include the world leaders in Pharma, Banking, Consumer Goods, Insurance, Telecom and Manufacturing.
Currently we are building a new team of experienced IT professionals who will support a large set of applications for a world leading client in Manufacturing industry. As a part of this team, we are looking for an experienced person for this role:
.Net Technical Lead
Summary of Job Purpose:
This expert will provide quality level 2 support for our multinational client’s manufacturing operations management business lines.
Providing production / application/ L 1.5 and 2 support to users.
Providing resolution to Incidents within given SLAs
Troubleshoot complex issues around application outage due to services, infrastructural faults using .Net platform
L1.5/L2 Production support profile, responsible to work on Incidents / Problem / Request / Task based on ITIL best practices.
Perform analysis of functional or service requirements using fundamental understanding of IT Business process or problems.
Apply technical knowledge to operate and administer infrastructure or software platforms and user groups of complexity.
Resolve technical issues of complexity within a given technical area at applications and infrastructure level.
Partners with members of a given team or other IT teams as appropriate.
Identify potential escalations and proactively alerts management.
Provide solutions to prevent problems from occurring in area of responsibility including patch management.
Review implement and verify changes/solutions/upgrades of high complexity and risk.
Ensure configuration management database entries are complete and accurate.
This position is required work support on call support as well after office hours
What we require:
Good understanding on .Net Platform
Hands on working and troubleshooting experience on writing script in C# - advantage
3+ years of Experience in supporting application
Bachelor’s degree preferably in Technical studies
Fluent written and spoken English and Hungarian is a must
Knowledge of Italian, Spanish, French, Polish, Dutch or Portuguese is advantage
Good communication and client interfacing skills
ITIL certification is advantage
Manufacturing domain functional knowledge or Good understanding on Manufacturing Operation Management (MOM) Layer and ISA S95 Standards is advantage
Independency, sense of urgency
What we offer:
Exciting opportunity to be part of IT Transformation from current IT landscape to new & future IT landscape (Cloud, DevOps, Contiguous Integration & Continues Delivery, etc.)
Opportunity to be part of a rapidly expanding organization
Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies
Opportunity to work in at international global team
Organization Marketing Statement
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 75 development and delivery centres worldwide and approximately 233,000 employees as of March 31, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.