Adecco Group, the world’s leading provider of HR solutions, is looking for a
for one of the leading international companies in ICT.
Realisation of the Service Desk requirement according to call flow programming, adaptation and reporting.
Preparation and updating of standard documents and publication and deposition of them on central platforms.
Monitoring of the server platform and taking over the End to End responsibility for the Avaya system in case of an incident.
Communication and collaboration with the Avaya support specialists and other involved organisations.
Take over on call duty.
Support implementation and transformation projects including travelling.
College or university Degree in IT.
At least 1 year experience in the field of it networking (knowledge of networking, call routing methodology and practice knowledge).
Knowledge of backend systems adminsitration, different operation systems as UNIX, Windows.
Networking, AVAYA Technologies is an advantage.
Proactive approach, abilty to work in team.
Willingness to change, flexibility.
Customer, value, result and performance orientation.
Stable and reliable person.
Intermediate English communication skills, German is an advantage.
Young and friendly team.
Continuous development opportunities in IT.
Career opportunities within the company.
Modern and comfortable working environment.